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strong{font-weight:600}.summary-scene>.scene-caption{margin:9px 22px 7px;font-size:10px}.story-card{margin-top:30px;display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:63px;padding:46px 49px;border-radius:25px;background:var(--ink);color:white}.story-card .eyebrow{color:#adc2ff;font-size:10px}.story-card h2{font-size:38px}.story-card h2 span{color:#adc2ff}.story-card p:not(.eyebrow){font-size:16px;line-height:1.6;color:#c7ccd6;margin-top:23px}.story-figure{min-width:0;background:#fff;color:var(--ink);border-radius:15px;padding:23px 24px 9px}.story-flow{list-style:none;display:grid;gap:24px;position:relative}.story-flow:before{content:'';position:absolute;left:12px;top:15px;bottom:18px;width:1px;background:#ccd7ee}.story-flow>li{display:flex;align-items:flex-start;gap:12px;position:relative}.story-number{display:grid;place-items:center;min-width:25px;height:25px;border-radius:50%;border:1px solid #b7c8ef;background:white;color:var(--blue);font-size:12px}.story-flow strong{font-size:14px;font-weight:600;line-height:1.4;display:block}.story-flow li>div>span{display:block;font-size:12px;line-height:1.45;color:var(--muted);margin-top:5px}.story-result{display:flex;align-items:center;gap:9px;border-top:1px solid var(--line);margin-top:22px;padding-top:16px;font-size:15px;font-weight:600;color:var(--blue)}.story-result>svg{width:20px;height:20px}.story-figure .scene-caption{font-size:10px;margin-top:5px}.setup-card{display:grid;grid-template-columns:1.1fr 1fr;align-items:center;gap:75px}.setup-card .benefits{margin-top:27px}.setup-card .benefits li{font-size:16px}.setup-card .card-lead{font-size:17px}.setup-figure{padding:10px 0 0}.rules-sheet{margin-right:26px;border:1px solid #d5dfed;border-radius:13px;padding:22px;background:white;box-shadow:0 12px 24px #2b446608}.rules-title{display:flex;align-items:center;gap:9px;margin-bottom:15px}.rules-title>svg{color:var(--blue);width:21px;height:21px}.rules-title>strong{font-size:16px;font-weight:600}.rules-sheet ul{list-style:none}.rules-sheet li{display:flex;align-items:center;justify-content:space-between;gap:12px;padding-block:11px;border-top:1px solid #e0e5ee;font-size:14px;color:var(--body)}.rules-sheet li>svg{width:18px;height:18px;color:var(--blue)}.setup-arrow{display:flex;justify-content:center;margin:10px 0}.setup-arrow svg{transform:rotate(90deg);color:var(--blue);width:26px;height:26px}.vercon-sheet{margin-left:26px;padding:24px;background:var(--blue);color:white;border-radius:13px}.vercon-sheet .brand{font-size:16px;min-height:auto;margin-bottom:16px}.vercon-sheet .brand span{color:#dbe4ff}.vercon-sheet h3{font-size:26px}.vercon-sheet p:not(.brand){color:#e4eaff;font-size:13px;line-height:1.6;margin-top:11px}.setup-figure figcaption{font-size:11px;color:var(--muted);text-align:center;margin-top:18px;line-height:1.5}.close{padding:90px 0 93px;text-align:center;background:#eef2ff}.close .eyebrow{margin-bottom:21px}.close h2{font-size:clamp(37px,4.1vw,53px);line-height:1.15}.close p:not(.eyebrow){font-size:18px;color:var(--body);margin-top:24px}.close .button{margin-top:30px;min-width:204px}.close .email{display:block;width:fit-content;margin:21px auto 0;font-size:13px;color:var(--muted);min-height:32px}.close .email:hover{color:var(--blue)}.site-footer{display:flex;align-items:center;gap:32px;padding-block:24px}.site-footer .brand{font-size:21px}.site-footer p{margin-left:auto;font-size:12px;color:var(--muted)}.site-footer>a:last-child{font-size:12px;min-height:44px;display:flex;align-items:center}

/* Sequences point to the action, then the gathered details. No content depends on motion. */
@keyframes phone-ring{0%,100%{transform:rotate(0)}12%,36%,60%{transform:rotate(-8deg)}24%,48%{transform:rotate(8deg)}72%{transform:rotate(-3deg)}}
@keyframes ring-out{0%{transform:scale(.85);opacity:.9}85%,100%{transform:scale(1.28);opacity:0}}
@keyframes speak{0%,100%{transform:scaleY(.5)}40%{transform:scaleY(1)}75%{transform:scaleY(.35)}}
@keyframes message-out{0%{transform:translateX(10px);opacity:.85}100%{transform:none;opacity:1}}
@keyframes message-in{0%{transform:translateX(-10px);opacity:.85}100%{transform:none;opacity:1}}
@keyframes field-focus{0%,100%{background-color:transparent}40%,65%{background-color:#eaf0ff}}
@keyframes trace-run{from{stroke-dashoffset:54}to{stroke-dashoffset:0}}
@keyframes move-dot{0%{transform:translateX(0);opacity:0}20%{opacity:1}80%{opacity:1}100%{transform:translateX(26px);opacity:0}}
@keyframes result-focus{0%,100%{transform:scale(1)}45%{transform:scale(1.025)}}
@keyframes node-focus{0%,100%{background:#fff;color:#103cdb}35%,70%{background:#103cdb;color:#fff}}
@media(prefers-reduced-motion:no-preference){
  .playing .ring-mark>svg,.playing .call-event>svg{animation:phone-ring .85s ease-in-out 2}
  .playing .ring-mark i{animation:ring-out 1.25s ease-out 2}.playing .ring-mark i:last-child{animation-delay:.35s}
  .playing .network-trace{animation:trace-run 2.4s linear 2}.playing .travel-dot{animation:move-dot 1.1s ease-in-out .8s 3}.playing .answer-node{animation:result-focus 1s var(--ease) .8s 2}
  .playing .wave i{animation:speak .7s ease-in-out 5}.playing .wave i:nth-child(2n){animation-delay:.15s}.playing .wave i:nth-child(3n){animation-delay:.3s}
  .playing .message.outgoing.beat-one{animation:message-out .65s var(--ease) .6s backwards}.playing .message.incoming.beat-two{animation:message-in .65s var(--ease) 1.65s backwards}
  .playing .text-saved,.playing .chat-result,.playing .voice-fields{animation:result-focus .8s var(--ease) 2.65s}
  .playing .voice-line.beat-one{animation:field-focus .9s ease-out .6s}.playing .voice-line.beat-two{animation:field-focus .9s ease-out 1.7s}
  .playing .sample-form .beat-one,.playing .request-data .beat-one{animation:field-focus 1.2s ease-out .1s}.playing .sample-form .beat-two,.playing .request-data .beat-two{animation:field-focus 1.2s ease-out 1.3s}
  .playing .form-received,.playing .request-note{animation:result-focus 1s var(--ease) 2.5s}
  .playing .story-flow .beat-one .story-number{animation:node-focus 1.3s ease-out .1s}.playing .story-flow .beat-two .story-number{animation:node-focus 1.3s ease-out 1.4s}.playing .story-flow .beat-three .story-number{animation:node-focus 1.3s ease-out 2.7s}
  .playing .story-result{animation:result-focus .8s var(--ease) 3.7s}
}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

@media(min-width:1400px){.intro{padding-top:52px}.intro-art{max-width:433px}}
@media(max-width:1100px){.wrap{width:calc(100% - 48px)}.intro{gap:25px}.intro h1{font-size:54px}.intro-art{max-width:380px}.problem{gap:36px}.job-stamp{right:-9px;font-size:11px}.answer-band{padding:34px;gap:26px;grid-template-columns:1fr 1.1fr}.answer-band h3{font-size:29px}.network-grid{grid-template-columns:65px 36px 98px 25px 94px}.answer-node strong{font-size:22px}.team-node strong{font-size:14px}.step-card{padding:38px 34px}.step-card h2{font-size:36px}.phone-options{gap:13px;grid-template-columns:1fr 31px 1fr}.option-heading h3{font-size:20px}.option-heading>svg{width:37px;height:37px;padding:8px}.text-scene,.voice-scene{padding:16px}.web-chat-row,.quote-row,.team-card{gap:35px}.setup-card{gap:43px}.story-card{gap:38px;padding:39px 34px}.summary-top{padding:15px 13px}.summary-top strong{font-size:12px}.summary-top>.sample{font-size:8px}.request-data>div{grid-template-columns:99px 1fr;font-size:12px}.request-data dt{font-size:11px}.summary-scene>.scene-caption{font-size:9px}.sample-form{grid-template-columns:1fr}.sample-form dd{font-size:14px}.voice-call>div>span{max-width:15ch}}
@media(max-width:820px){.intro h1{font-size:46px}.intro .lead{font-size:17px}.intro-actions{gap:14px}.intro-actions>span{font-size:13px}.problem{gap:24px;grid-template-columns:1.2fr .8fr}.problem h2{font-size:36px}.problem .lead{font-size:16px}.problem-pair{gap:10px}.problem-pair>div{padding:15px 12px}.problem-pair strong{font-size:16px}.problem-pair p{font-size:13px}.missed-phone{width:221px;padding:16px 14px 11px}.caller-name{font-size:22px}.job-stamp{top:48px;right:-4px;font-size:10px;gap:6px;padding:9px}.missed-orbit{inset:63px -10px 60px}.answer-band{grid-template-columns:1fr;gap:28px}.network{width:min(100%,470px);margin-inline:auto}.network-grid{grid-template-columns:76px 60px 117px 38px 110px}.answer-band h3{font-size:32px}.answer-band p:not(.eyebrow){margin-top:14px}.answer-band .scene-caption{margin-top:6px}.phone-options{gap:11px;grid-template-columns:1fr 25px 1fr}.option-heading h3{font-size:18px}.option-heading>svg{display:none}.text-scene,.voice-scene{padding:13px}.voice-call{gap:7px;flex-wrap:wrap}.voice-icon{width:29px;height:29px}.wave{gap:2px;min-width:30px}.wave i{width:2px}.voice-call strong{font-size:12px}.message p,.voice-line p{font-size:14px}.text-saved{font-size:11px}.demo-top>strong{font-size:14px}.call-event{font-size:10px;gap:5px}.phone-option>.option-payoff{font-size:15px}.text-scene .scene-caption,.voice-scene .scene-caption{display:block;font-size:10px;padding-top:10px}.text-scene .replay,.voice-scene .replay{justify-content:flex-start}.web-chat-row,.quote-row{gap:27px}.explain-copy h3{font-size:25px}.explain-copy .benefits li{font-size:14px}.payoff{font-size:19px;padding-left:14px}.web-chat{margin:13px 13px 0}.browser-top{font-size:8px;gap:8px;padding-inline:10px}.chat-title{padding:12px}.chat-title strong{font-size:14px}.chat-body{padding:14px 11px 5px}.chat-body .message{padding:10px 11px}.web-scene>.scene-caption{font-size:10px;display:block;padding:10px 13px 2px}.web-scene>.scene-caption .replay{justify-content:flex-start}.quote-scene{padding:17px}.quote-scene .demo-top>strong{font-size:18px}.form-received{padding:13px 10px;gap:8px}.form-received strong{font-size:12px}.quote-scene .scene-caption{display:block;padding-top:7px}.quote-scene .scene-caption .replay{justify-content:flex-start}.team-card{grid-template-columns:1fr;gap:32px}.team-copy{max-width:560px}.summary-scene{width:min(100%,490px);margin-inline:auto}.summary-top strong{font-size:14px}.summary-top>div>span{font-size:11px}.summary-top>.sample{font-size:10px}.summary-top{padding:17px 20px}.request-data>div{font-size:15px;grid-template-columns:119px 1fr}.request-data dt{font-size:13px}.summary-scene>.scene-caption{font-size:11px}.story-card{gap:26px}.story-card h2{font-size:32px}.story-figure{padding:20px 18px 9px}.story-flow strong{font-size:13px}.story-flow li>div>span{font-size:11px}.story-result{font-size:13px}.setup-card{gap:29px}.setup-card h2{font-size:33px}.setup-card .card-lead{font-size:15px}.setup-card .benefits li{font-size:14px}.rules-sheet{padding:18px;margin-right:13px}.rules-title>strong{font-size:14px}.rules-sheet li{font-size:12px}.vercon-sheet{padding:20px;margin-left:13px}.vercon-sheet h3{font-size:23px}.vercon-sheet p:not(.brand){font-size:12px}}
@media(max-width:680px){.wrap{width:calc(100% - 36px)}.site-header{min-height:75px;gap:16px}.brand{font-size:22px}.site-header .nav-how{display:none}.site-header nav a{font-size:13px;gap:9px}.header-call svg{width:17px}.intro{grid-template-columns:1fr;gap:25px;padding-block:37px 42px}.intro h1{font-size:clamp(41px,10vw,59px);line-height:1.09}.desktop-break{display:none}.intro-copy{max-width:490px}.intro .lead{font-size:18px;margin-top:20px}.intro-actions{margin-top:23px;gap:18px}.intro-art{max-width:350px;width:100%}.intro-art figcaption{font-size:12px}.eyebrow{font-size:11px;margin-bottom:15px}.problem{grid-template-columns:1fr;gap:29px;padding-block:46px 45px}.problem h2{font-size:37px}.problem .lead{font-size:17px;margin-top:21px}.problem-pair{gap:12px;margin-top:23px}.problem-pair>div{padding:18px 14px}.problem-pair strong{font-size:16px}.problem-pair p{font-size:13px}.consequence{padding:20px}.consequence>p:last-child{font-size:20px}.missed-scene{width:100%;max-width:355px;margin:0 auto;padding-top:17px}.missed-phone{width:244px;padding:17px 17px 12px}.caller-name{font-size:23px}.job-stamp{right:-1px;top:51px;font-size:11px}.missed-orbit{inset:49px 0 46px}.missed-scene>.scene-caption{margin-top:22px;gap:0;font-size:11px}.fix{padding-block:44px 43px}.fix h2{font-size:37px}.fix-benefits{margin-top:25px;gap:16px}.fix-benefits li{font-size:16px;gap:12px}.fix-benefits li>svg{width:22px;height:22px}.answer-band{padding:26px 22px;border-radius:18px;margin-top:31px;gap:24px}.answer-band h3{font-size:29px;max-width:20ch}.answer-band p:not(.eyebrow){font-size:14px;line-height:1.6}.network-grid{grid-template-columns:63px 30px minmax(72px,1fr) 24px minmax(77px,1fr);width:100%}.network-grid .sources{gap:20px}.sources>div{font-size:10px}.sources svg{width:30px;height:30px}.network-lines{height:185px}.answer-node{min-height:93px;padding-inline:3px;border-radius:10px}.answer-node strong{font-size:19px}.answer-node span{font-size:9px}.answer-node svg{width:17px;height:17px}.team-node>svg{width:29px;height:29px}.team-node strong{font-size:12px}.team-node span{font-size:9px;max-width:11ch;margin-inline:auto}.team-connection svg{width:20px}.network .scene-caption{font-size:10px}.process{padding-block:46px}.process-heading{margin-bottom:29px;padding-inline:0}.process-heading h2{font-size:35px}.process-heading>p:last-child{font-size:15px;max-width:28ch;margin-inline:auto;margin-top:16px}.step-card{padding:26px 21px;border-radius:19px;margin-top:23px}.step-label{font-size:10px;gap:10px;margin-bottom:18px}.step-label>span{width:29px;height:29px;font-size:14px}.step-card h2{font-size:32px;line-height:1.15}.card-lead{font-size:16px;margin-top:17px}.phone-options{grid-template-columns:1fr;gap:23px;margin-top:28px}.option-heading>svg{display:block;width:36px;height:36px}.option-heading h3{font-size:22px}.option-label{font-size:9px}.phone-option>p:not(.option-payoff){font-size:15px;min-height:0;margin-top:12px;max-width:none}.text-scene,.voice-scene{padding:17px;margin-top:18px}.demo-top>strong{font-size:16px}.call-event{font-size:11px;margin-bottom:18px}.message p,.voice-line p{font-size:15px}.message{padding:12px 13px}.message>span{font-size:11px}.message.outgoing{margin-block:13px}.text-saved{font-size:12px;margin-top:18px}.text-scene .scene-caption,.voice-scene .scene-caption{display:flex;align-items:center;gap:8px;padding-top:5px;font-size:10px;margin-top:13px}.phone-option>.option-payoff{font-size:16px;margin-top:16px}.or-divider{height:30px}.or-divider:before{height:1px;width:100%;top:50%;left:0;bottom:auto}.or-divider>span{width:36px;height:36px;font-size:11px}.voice-call strong{font-size:14px}.voice-call>div>span{font-size:10px;max-width:none}.voice-icon{width:32px;height:32px}.wave{gap:3px;min-width:36px}.wave i{width:3px}.voice-fields{font-size:11px}.voice-line>span{font-size:11px}.voice-line p{line-height:1.5}.card-foot{align-items:flex-start;margin-top:25px;padding-top:20px;font-size:14px;gap:10px}.card-foot>svg{width:20px;margin-top:2px}.web-chat-row,.quote-row{grid-template-columns:1fr;gap:23px}.web-chat-row{margin-top:28px}.explain-copy h3{font-size:25px}.explain-copy .benefits{gap:13px;margin-top:20px}.explain-copy .benefits li{font-size:15px}.payoff{font-size:19px;margin-top:23px;padding-left:15px}.browser-top{font-size:9px;gap:9px;min-height:39px;padding-inline:11px}.web-chat{margin:16px 15px 0}.chat-title{padding:13px}.chat-title strong{font-size:15px}.chat-body{padding:15px 12px 7px}.chat-body .message{padding:11px 12px}.chat-body .message p{font-size:14px}.web-scene>.scene-caption{display:flex;gap:8px;font-size:10px;padding:0 15px 6px;margin-top:7px}.chat-result{font-size:10px}.quote-row{margin-top:29px;padding-top:28px}.quote-row>.explain-copy{grid-row:1}.quote-scene{padding:19px}.quote-scene .demo-top>strong{font-size:21px}.sample-form{grid-template-columns:1fr;gap:12px;margin-top:16px}.sample-form dt{font-size:12px}.sample-form dd{font-size:14px;padding:11px 12px}.form-received{padding:14px 12px;gap:9px;margin-top:18px}.form-received strong{font-size:14px}.form-received p{font-size:11px}.quote-scene .scene-caption{display:flex;font-size:10px;margin-top:7px;padding-top:0}.team-card{gap:27px}.team-copy .card-lead{font-size:16px;margin-top:19px}.team-copy .benefits{margin-top:22px;gap:14px}.team-copy .benefits li{font-size:15px}.team-copy .payoff{margin-top:23px}.summary-top{padding:15px 13px;gap:8px;flex-wrap:wrap}.summary-top strong{font-size:12px}.summary-top>div>span{font-size:10px}.summary-top>.sample{font-size:9px;margin-left:auto}.summary-top .check-disc{width:24px;height:24px}.request-person{padding:19px 16px 17px;gap:10px}.request-person h3{font-size:23px}.request-person p{font-size:12px}.request-data{margin-inline:16px}.request-data>div{font-size:13px;grid-template-columns:92px 1fr;gap:10px;padding-block:12px}.request-data dt{font-size:11px}.request-note{margin:17px 16px;padding:13px}.request-note p{font-size:13px}.request-note>span{font-size:11px}.team-decision{margin-inline:16px;font-size:11px;gap:7px}.summary-scene>.scene-caption{margin:8px 16px 5px;gap:7px;font-size:9px}.summary-scene .replay{min-width:65px;font-size:11px}.story-card{grid-template-columns:1fr;gap:28px;padding:30px 22px;border-radius:19px;margin-top:23px}.story-card h2{font-size:32px}.story-card p:not(.eyebrow){font-size:15px;margin-top:20px}.story-card .eyebrow{font-size:9px}.story-figure{padding:23px 18px 7px}.story-flow{gap:23px}.story-flow strong{font-size:14px}.story-flow li>div>span{font-size:12px}.story-result{font-size:14px;gap:7px}.setup-card{grid-template-columns:1fr;gap:29px}.setup-card .eyebrow{font-size:10px}.setup-card h2{font-size:32px}.setup-card .card-lead{font-size:16px}.setup-card .benefits{margin-top:23px;gap:14px}.setup-card .benefits li{font-size:15px}.setup-figure{padding-top:0;max-width:390px;width:100%;margin-inline:auto}.rules-sheet{padding:19px;margin-right:21px}.rules-title>strong{font-size:15px}.rules-sheet li{font-size:14px}.vercon-sheet{padding:23px;margin-left:21px}.vercon-sheet h3{font-size:27px}.vercon-sheet p:not(.brand){font-size:13px}.setup-figure figcaption{font-size:10px}.close{padding-block:60px 57px}.close .eyebrow{font-size:10px;margin-bottom:19px}.close h2{font-size:36px;line-height:1.15}.close p:not(.eyebrow){font-size:16px;max-width:27ch;margin-inline:auto;margin-top:21px}.close .button{margin-top:27px}.close .email{margin-top:20px}.site-footer{padding-block:22px;display:grid;grid-template-columns:1fr auto;gap:8px 20px}.site-footer .brand{font-size:21px}.site-footer p{grid-column:1;grid-row:2;margin:0;font-size:11px}.site-footer>a:last-child{grid-column:2;grid-row:1/3;font-size:11px}}
@media(max-width:370px){.wrap{width:calc(100% - 28px)}.intro h1{font-size:39px}.intro-actions{gap:13px}.intro-actions>span{font-size:12px}.button{padding-inline:20px;gap:22px}.problem h2,.fix h2{font-size:34px}.problem-pair>div{padding:15px 12px}.problem-pair strong{font-size:14px}.problem-pair p{font-size:12px}.step-card{padding-inline:17px}.step-card h2{font-size:29px}.answer-band{padding-inline:17px}.network-grid{grid-template-columns:58px 25px minmax(65px,1fr) 21px minmax(65px,1fr)}.answer-node strong{font-size:18px}.team-node strong{font-size:11px}.summary-top>.sample{order:3}.summary-top strong{font-size:11px}.request-data>div{grid-template-columns:85px 1fr;font-size:12px}.request-data dt{font-size:10px}.text-scene,.voice-scene{padding-inline:14px}.voice-call strong{font-size:13px}.voice-call>div>span{font-size:9px}.wave{min-width:31px;gap:2px}.wave i{width:2px}.option-heading h3{font-size:20px}.close h2{font-size:33px}}

/* Each website tool has its own surface and heading; the long card stays intact. */
.web-chat-row{padding:28px;background:#f7f8fc;border-radius:16px}
.quote-row{padding:32px 28px;background:#eaf0ff;border:0;border-radius:16px;margin-top:34px}
.explain-copy .option-label{color:#103cdb;margin-bottom:13px}
/* Highlight the action without moving the words. */
@keyframes message-out{0%,100%{box-shadow:none}45%{box-shadow:0 0 0 3px #8aa7ff}}
@keyframes message-in{0%,100%{border-color:#dee3ed}45%{border-color:#103cdb}}
@keyframes result-focus{0%,100%{filter:brightness(1)}45%{filter:brightness(.94)}}
@media(max-width:680px){.web-chat-row,.quote-row{padding:23px 16px;margin-inline:-5px}.quote-row{margin-top:28px}}

/* The approved Answer world, shared by the five stage pages. */
.moment-page{font-family:Archivo,sans-serif;font-weight:400;line-height:1.55;color:#121315;background:#fff}
.moment-page h1,.moment-page h2,.moment-page h3{font-family:Archivo,sans-serif}
.moment-page .intro h1{font-weight:600}
.moment-page .eyebrow{text-transform:uppercase}
.moment-nav{padding-block:17px;display:flex;align-items:center;gap:25px;border-bottom:1px solid #dce1ea;font-size:13px}
.moment-nav>a{color:#414750;flex:none}.moment-nav ol{display:flex;list-style:none;gap:9px 22px;flex-wrap:wrap}.moment-nav li a{display:flex;align-items:center;gap:7px;min-height:44px;text-decoration:none}.moment-nav a[aria-current]{color:#103cdb;font-weight:600;text-decoration:underline}.moment-nav li a>span{font-size:11px;width:21px;height:21px;display:grid;place-items:center;border:1px solid #cbd3e2;border-radius:50%}.moment-nav a:hover{text-decoration:underline}
.moment-next{display:flex;justify-content:space-between;align-items:center;gap:25px;padding-block:26px;border-bottom:1px solid #dce1ea;font-size:15px}.moment-next a{display:flex;align-items:center;gap:12px;min-height:44px}
.moment-fix{grid-template-columns:1.15fr 1fr}.moment-fix>p{margin:0!important;font-size:18px!important;max-width:43ch}.moment-fix h3{max-width:28ch}.moment-fix h3 span{color:inherit}
.moment-step{display:grid;grid-template-columns:1fr 1fr;align-items:center;gap:60px}.moment-step .explain-copy h2{font-size:37px}.moment-step-reverse .explain-copy{grid-column:2;grid-row:1}.moment-step-reverse>figure{grid-column:1;grid-row:1}.moment-step .step-detail{margin-top:19px;font-size:16px;color:#414750;max-width:42ch}.moment-step .payoff{font-size:20px;max-width:33ch}
.moment-demo{padding:24px;background:#f7f8fc;border:1px solid #dce1ea;border-radius:15px}.moment-demo .demo-top{padding-bottom:17px;border-bottom:1px solid #dce1ea}.moment-demo .demo-top>strong{font-size:16px}.moment-demo .scene-caption{margin-top:20px;font-size:12px;min-height:0;padding-top:15px;border-top:1px solid #dce1ea;display:block}.moment-demo .message{max-width:94%;margin-block:16px}.moment-demo .message p{font-size:15px}.moment-demo .message>span{font-size:11px}
.moment-flow{list-style:none;display:grid;gap:0}.moment-flow>li{display:flex;gap:13px;padding:16px 0;position:relative}.moment-flow>li:not(:last-child){border-bottom:1px solid #dce1ea}.flow-number{width:29px;height:29px;border:1px solid #9db3e8;border-radius:50%;background:#fff;color:#103cdb;display:grid;place-items:center;flex:none;font-size:13px}.moment-flow strong{display:block;font-weight:600;font-size:17px;line-height:1.4}.moment-flow p{font-size:13px;color:#555d6b;margin-top:5px;max-width:32ch}
.plain-data{margin-top:17px}.plain-data>div{display:grid;grid-template-columns:105px 1fr;gap:15px;padding-block:14px;border-bottom:1px solid #dce1ea;font-size:14px}.plain-data dt{color:#555d6b}.plain-data dd{font-weight:500;min-width:0}.scene-note{font-size:13px;color:#414750;margin-top:18px}.record-person{display:flex;align-items:center;gap:13px}.record-person h3{font-size:25px}.record-person p{font-size:14px;color:#555d6b;margin-top:3px}
.setup-detail-row{display:grid;grid-template-columns:1fr 1fr;gap:64px;align-items:center;margin-top:32px}.setup-pieces{display:grid;gap:22px}.setup-pieces dt{font-size:19px;font-weight:600;margin-bottom:6px}.setup-pieces dd{font-size:16px;color:#414750;max-width:42ch}.setup-overview .payoff{font-size:20px}.sample-site{background:#fff;border-radius:9px;border:1px solid #dce1ea;padding:20px}.sample-site-brand{font-size:12px;font-weight:600;color:#103cdb;margin-bottom:25px}.sample-site h3{font-size:27px}.sample-site>p{margin-top:10px;font-size:14px;color:#414750}.sample-site-links{display:flex;gap:9px;flex-wrap:wrap;margin-top:22px}.sample-site-links>span{display:flex;align-items:center;gap:5px;font-size:11px;color:#103cdb}.sample-site-links svg{width:15px;height:15px}.sample-site .plain-data>div{grid-template-columns:90px 1fr;font-size:12px}.parallel-note{display:flex;gap:22px;background:#eaf0ff;padding:33px 40px;border-radius:18px;margin-top:30px}.parallel-note>svg{width:32px;height:32px;color:#103cdb}.parallel-note h3{font-size:25px}.parallel-note p{margin-top:12px;color:#414750;font-size:17px;max-width:74ch}
.quote-status{font-size:20px;font-weight:600}.quote-status>span{display:block;color:#555d6b;font-size:13px;font-weight:400;margin-top:4px}.stop-status{display:flex;gap:9px;align-items:flex-start;padding:15px;background:#eaf0ff;font-size:13px;color:#103cdb;border-radius:8px;margin-top:20px}.stop-status svg{width:19px;height:19px}.visit-request{padding:20px;background:#eaf0ff;border-radius:9px;margin-bottom:9px}.visit-request>span{font-size:12px;color:#414750}.visit-request>strong{display:block;font-size:27px;line-height:1.25;margin-top:6px}.visit-request>p{font-size:12px;color:#414750;margin-top:11px}.calendar-sheet{padding:20px;background:white;border:1px solid #dce1ea;border-radius:9px}.calendar-sheet>span{font-size:12px;font-weight:600;color:#103cdb}.calendar-sheet strong{display:block;font-size:26px;margin-top:8px}.calendar-sheet p{font-size:13px;margin-top:10px;color:#555d6b}
.invoice-sheet{padding:20px;background:#fff;border:1px solid #dce1ea;box-shadow:0 8px 18px #23396608}.invoice-sheet>div{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:15px}.invoice-sheet>div>span{font-size:11px;padding:3px 8px;border:1px solid #cbd3e2}.invoice-sheet>p{font-size:12px;color:#555d6b;margin-top:12px}.invoice-sheet .moment-flow{margin-top:12px}.feedback-halves{display:grid;grid-template-columns:1fr 1fr;gap:38px;margin-top:32px}.feedback-halves>section{min-width:0}.feedback-halves>section>h3{font-size:27px}.feedback-halves>section>p:not(.payoff){margin-top:16px;font-size:16px;color:#414750}.feedback-halves .moment-demo{margin-top:23px}.feedback-halves>section:last-child{background:#eaf0ff;padding:25px;border-radius:16px}.feedback-halves>section:first-child{padding-top:25px}.feedback-halves .payoff{font-size:20px}.bill-status{border-bottom:1px solid #dce1ea;padding-bottom:17px}.bill-status>span{font-size:12px;color:#555d6b}.bill-status>strong{display:block;font-size:28px;margin-top:4px}
.service-clock{display:flex;align-items:center;gap:14px;background:#fff;border:1px solid #dce1ea;border-radius:10px;padding:20px 15px}.service-clock>div{flex:1}.service-clock span:not(.date-track){font-size:12px;color:#555d6b}.service-clock strong{display:block;font-size:19px;margin-top:7px;line-height:1.25}.date-track{display:block;width:45px;height:1px;background:#9db3e8;position:relative;flex:none}.date-track i{display:block;position:absolute;left:0;top:-3px;width:7px;height:7px;border-radius:50%;background:#103cdb}.care-status{margin-top:24px;padding:24px;background:#eaf0ff;border-radius:10px}.care-status>svg{color:#103cdb;width:29px;height:29px;margin-bottom:13px}.care-status strong{display:block;font-size:21px}.care-status p{font-size:14px;margin-top:10px;color:#414750}.season-row,.maintenance-row{display:grid;grid-template-columns:1fr 1fr;gap:46px;align-items:center;margin-top:34px}.season-row h3,.maintenance-row h3{font-size:28px}.season-row p:not(.payoff),.maintenance-row p:not(.payoff){font-size:16px;color:#414750;margin-top:16px}.maintenance-row{background:#eaf0ff;border-radius:16px;padding:30px;margin-top:36px;gap:30px}.season-row .payoff,.maintenance-row .payoff{font-size:20px}.season-mark{display:flex;align-items:center;gap:12px;color:#103cdb;font-weight:600;font-size:20px}.season-row .message.outgoing p,.maintenance-row .message.outgoing p{color:#fff;font-size:15px;margin:0}.season-row .message.incoming p,.maintenance-row .message.incoming p{font-size:15px;margin:0}
@media(prefers-reduced-motion:no-preference){.playing .moment-flow .beat-one .flow-number{animation:node-focus 1.3s ease-out .1s}.playing .moment-flow .beat-two .flow-number{animation:node-focus 1.3s ease-out 1.4s}.playing .moment-flow .beat-three .flow-number{animation:node-focus 1.3s ease-out 2.7s}.playing .plain-data .beat-one{animation:field-focus 1.2s ease-out .1s}.playing .plain-data .beat-two{animation:field-focus 1.2s ease-out 1.3s}.playing .plain-data .beat-three{animation:field-focus 1.2s ease-out 2.5s}.playing .date-track i{animation:move-dot 2s ease-in-out .8s 2}.playing .stop-status,.playing .care-status{animation:field-focus 1.2s ease-out 2.7s}}
@media(max-width:1000px){.moment-step,.setup-detail-row{gap:30px}.moment-step .explain-copy h2{font-size:33px}.moment-demo{padding:20px}.feedback-halves{gap:24px}.feedback-halves>section:last-child{padding:20px}.moment-nav{gap:15px}.moment-nav ol{gap:7px 14px}.service-clock{padding:15px 12px;gap:8px}.date-track{width:28px}.service-clock strong{font-size:16px}.maintenance-row{padding:23px}.moment-fix{grid-template-columns:1fr 1fr}.moment-demo .demo-top>strong{font-size:14px}}
@media(max-width:820px){.moment-step,.setup-detail-row,.season-row,.maintenance-row{grid-template-columns:1fr;gap:28px}.moment-step-reverse .explain-copy,.moment-step-reverse>figure{grid-column:auto;grid-row:auto}.moment-demo{width:100%;max-width:510px;margin-inline:auto}.moment-fix{grid-template-columns:1fr}.moment-fix>p{max-width:55ch}.feedback-halves{grid-template-columns:1fr;gap:30px}.feedback-halves>section:first-child{padding-top:0}.feedback-halves>section:last-child{padding:27px}.moment-nav{display:block}.moment-nav>a{display:inline-flex;align-items:center;min-height:38px}.moment-nav ol{gap:4px 23px}.setup-pieces{gap:21px}.setup-detail-row{margin-top:26px}.moment-step .explain-copy h2{font-size:35px}.moment-demo .demo-top>strong{font-size:16px}}
@media(max-width:680px){.moment-nav{padding-block:9px 12px;font-size:12px}.moment-nav ol{gap:1px 14px}.moment-nav li a{gap:5px}.moment-nav li a>span{width:19px;height:19px;font-size:10px}.moment-next{font-size:13px;gap:16px;flex-wrap:wrap}.moment-next a{gap:7px}.moment-step .explain-copy h2{font-size:31px}.moment-step .payoff,.setup-overview .payoff{font-size:19px}.moment-demo{padding:18px}.moment-demo .demo-top{gap:8px}.moment-demo .demo-top>strong{font-size:14px}.moment-demo .sample{font-size:10px}.moment-demo .message p{font-size:14px}.plain-data>div{grid-template-columns:82px 1fr;font-size:13px;gap:10px}.moment-flow strong{font-size:16px}.moment-flow p{font-size:13px}.moment-flow>li{gap:10px}.flow-number{width:25px;height:25px;font-size:12px}.setup-pieces dt{font-size:18px}.setup-pieces dd{font-size:15px}.sample-site{padding:15px}.sample-site h3{font-size:25px}.sample-site .plain-data>div{grid-template-columns:75px 1fr;font-size:11px}.parallel-note{padding:25px 22px;gap:13px}.parallel-note>svg{width:24px;height:24px}.parallel-note h3{font-size:23px}.parallel-note p{font-size:15px}.visit-request{padding:16px}.visit-request>strong{font-size:23px}.calendar-sheet strong{font-size:24px}.invoice-sheet{padding:15px}.invoice-sheet>div{font-size:13px;flex-wrap:wrap}.feedback-halves>section:last-child{padding:23px 15px;margin-inline:-5px}.feedback-halves>section>h3{font-size:25px}.feedback-halves>section>p:not(.payoff){font-size:15px}.feedback-halves .payoff{font-size:19px}.maintenance-row{padding:23px 15px;margin-inline:-5px}.season-row h3,.maintenance-row h3{font-size:25px}.season-row p:not(.payoff),.maintenance-row p:not(.payoff){font-size:15px}.season-row .payoff,.maintenance-row .payoff{font-size:19px}.care-status{padding:19px}.care-status strong{font-size:20px}.record-person h3{font-size:24px}.record-person .initials{width:38px;height:38px;font-size:15px}.service-clock strong{font-size:16px}.moment-fix>p{font-size:16px!important}}
@media(max-width:370px){.moment-nav ol{gap:0 10px}.moment-nav{font-size:11px}.moment-step .explain-copy h2{font-size:28px}.moment-demo{padding:14px}.moment-demo .demo-top>strong{font-size:13px}.plain-data>div{grid-template-columns:72px 1fr;font-size:12px}.moment-flow p{font-size:12px}.moment-flow strong{font-size:15px}.service-clock{gap:7px;padding:15px 10px}.service-clock strong{font-size:14px}.service-clock span:not(.date-track){font-size:11px}.date-track{width:20px}.parallel-note{padding:23px 17px}.sample-site{padding:12px}}

/* A compact shared entrance; the five-stage map stays in normal document flow. */
.moment-page .wrap{width:min(1160px,calc(100% - 64px))}
.moment-page .site-header{min-height:76px;border-bottom:0}
.moment-page .site-header nav{gap:25px}
.moment-page .moment-nav{padding:0 0 10px;border-bottom:1px solid #d4d6db}
.moment-nav ol{gap:8px 24px}
.moment-nav li a{min-height:40px}
.moment-page .intro{padding-block:30px 40px;gap:50px}
.moment-page .intro-art{max-width:365px}
.moment-page .intro h1{font-size:clamp(42px,4.4vw,62px)}
.moment-page .fix{padding-block:42px 50px}
.moment-page .process{background:#fff;padding-block:50px 64px}
.moment-page .process-heading{text-align:left;margin-bottom:32px}
.moment-page .process-heading>p:last-child{margin-inline:0}
.moment-page .step-card{box-shadow:none;border-color:#d4d6db;margin-top:40px}
.moment-page .moment-step{padding:40px;gap:48px}
.moment-page .moment-demo{background:#f4f6fb}
.moment-page .payoff{padding-left:0;border:0;padding-top:16px;border-top:1px solid #ccd3df}
.moment-invite{display:flex;justify-content:space-between;align-items:center;gap:28px;padding:28px 0;margin-block:26px 6px;border-block:1px solid #d4d6db}
.moment-invite h3{font-size:25px;line-height:1.2;letter-spacing:-.025em}
.moment-invite p{font-size:16px;color:#414750;margin-top:9px;max-width:56ch}
.moment-invite .button{flex:none}
/* Each stage gives its consequential moment a dark chapter, with readable light evidence. */
.moment-page :is(.setup-rules-chapter,[data-moment="M06"],[data-moment="M08"],[data-moment="M13"],.team-card){background:#121315;color:#fff;border-color:#121315}
.moment-page :is(.setup-rules-chapter,[data-moment="M06"],[data-moment="M08"],[data-moment="M13"],.team-card) :is(h2 span,.step-label){color:#b8caff}
.moment-page :is(.setup-rules-chapter,[data-moment="M06"],[data-moment="M08"],[data-moment="M13"],.team-card) :is(.card-lead,.step-detail,.setup-pieces dd,.benefits){color:#d3d7e0}
.moment-page :is(.setup-rules-chapter,[data-moment="M06"],[data-moment="M08"],[data-moment="M13"],.team-card) .payoff{border-color:#555d6b;color:#fff}
.moment-page :is(.moment-demo,.summary-scene){color:#121315}
.moment-page .setup-rules-chapter .moment-flow p{color:#555d6b}
.moment-page .team-card .summary-scene h3{color:#121315}
.moment-page .setup-overview{padding:40px}
.moment-page .setup-detail-row{align-items:start}
.moment-page .setup-pieces{gap:0}
.moment-page .setup-pieces>div{padding-block:18px;border-bottom:1px solid #d4d6db}
.moment-page .setup-pieces>div:first-child{padding-top:0}
.moment-page .setup-rules-chapter .setup-pieces>div{border-color:#555d6b}
.parallel-note{align-items:center;background:#eaf0ff}
.parallel-tracks{display:grid;gap:20px;width:190px;flex:none;font-size:13px;font-weight:600;color:#103cdb}
.parallel-tracks span{position:relative;padding-top:15px;border-top:1px solid #9db3e8}
.parallel-tracks i{position:absolute;top:-4px;left:0;width:7px;height:7px;background:#103cdb;border-radius:50%}
/* Book reads down the decision; the approval is the bridge to a confirmed visit. */
.moment-book [data-moment="M06"]{grid-template-columns:.85fr 1.15fr}
.moment-book [data-moment="M06"] .explain-copy{grid-column:1}
.moment-book [data-moment="M06"]>figure{grid-column:2}
.moment-flow{position:relative;margin-top:12px}
.moment-flow>li{padding-left:0}
.moment-flow>li:not(:last-child):after{content:'';position:absolute;left:14px;top:45px;bottom:-15px;width:1px;background:#9db3e8;z-index:0}
.flow-number{position:relative;z-index:1}
.moment-flow>li:before{content:'';position:absolute;left:11px;top:48px;width:7px;height:7px;background:#103cdb;border-radius:50%;opacity:0;z-index:1}
.moment-flow>li:last-child:before{display:none}
/* Wrap up separates the bill from the two ways of keeping the relationship open. */
.moment-finish .feedback-card{padding:38px 0;border:0;border-radius:0}
.moment-finish .feedback-halves{gap:42px}
.moment-finish .feedback-halves>section{padding:28px;background:#f4f6fb;border-radius:16px}
.moment-finish .feedback-halves>section:last-child{background:#eaf0ff}
.moment-finish [data-moment="M11"]{background:#f4f6fb;border:0}
/* Bring back uses an open time passage, a dark stop, then two distinct reasons to write. */
.moment-return [data-moment="M12"]{border:0;border-radius:0;padding-inline:0}
.moment-return .return-checks{padding:36px 0 0;border:0;border-radius:0}
.moment-return .season-row{padding-block:28px}
.moment-return .maintenance-row{margin-top:12px;padding:32px}
.moment-return .service-clock{min-height:120px}
.moment-return .date-track{width:68px}
/* Only signals move. Copy, message boxes and documents never change position. */
@keyframes flow-travel{0%{opacity:0;transform:translateY(0)}10%,80%{opacity:1}100%{opacity:0;transform:translateY(46px)}}
@keyframes parallel-travel{0%{transform:translateX(0)}90%,100%{transform:translateX(170px)}}
@keyframes status-mark{0%,100%{opacity:.35;transform:scale(.7)}45%,75%{opacity:1;transform:scale(1)}}
@keyframes service-travel{0%,10%{transform:translateX(0)}70%,100%{transform:translateX(60px)}}
.stop-status:before{content:'';width:8px;height:8px;flex:none;border-radius:50%;background:#103cdb;margin-top:5px}
@media(prefers-reduced-motion:no-preference){
.playing .moment-flow>li:nth-child(1):before{animation:flow-travel 1.4s ease-out .4s}
.playing .moment-flow>li:nth-child(2):before{animation:flow-travel 1.4s ease-out 2s}
.playing .parallel-tracks i{animation:parallel-travel 4.5s ease-in-out both}
.playing .parallel-tracks span:nth-child(2) i{animation-delay:.5s}
.playing .stop-status:before,.playing .care-status>svg{animation:status-mark 1.5s ease-out 2.7s}
.playing .sample-site-links svg{animation:status-mark 1.2s ease-out .2s}
.playing .sample-site-links>span:nth-child(2) svg{animation-delay:1.5s}
.playing .sample-site-links>span:nth-child(3) svg{animation-delay:2.8s}
.moment-return .playing .date-track i{animation:service-travel 4s ease-in-out .2s both}
}
@media(max-width:820px){
.moment-page .wrap{width:calc(100% - 40px)}
.moment-page .site-header{min-height:68px;gap:15px}.moment-page .site-header nav{gap:20px}
.moment-page .intro{padding-block:28px 34px;gap:24px}.moment-page .intro-art{max-width:320px}
.moment-page .moment-nav{display:block;padding-bottom:8px}.moment-nav ol{gap:2px 16px}
.moment-page .moment-step,.moment-page .setup-overview{padding:28px}
.moment-book [data-moment="M06"]{grid-template-columns:1fr}
.moment-book [data-moment="M06"] .explain-copy,.moment-book [data-moment="M06"]>figure{grid-column:auto;grid-row:auto}
.moment-invite{align-items:flex-start;flex-direction:column;gap:20px}
.moment-finish .feedback-halves>section{padding:24px}
.parallel-note{align-items:flex-start;flex-direction:column}
}
@media(max-width:680px){
.moment-page .site-header .brand{font-size:22px}.moment-page .site-header nav{gap:18px}.moment-page .site-header nav a{font-size:13px}.moment-page .header-call svg{display:none}
.moment-nav li a{font-size:12px;gap:5px;min-height:40px}.moment-nav ol{gap:0 14px}
.moment-page .intro h1{font-size:41px}.moment-page .intro .lead{font-size:18px}
.moment-page .intro-art{max-width:280px}.moment-page .fix{padding-block:32px 38px}
.moment-page .process{padding-top:36px}.moment-page .process-heading h2{font-size:34px}
.moment-page .step-card{margin-top:28px}.moment-page .moment-step,.moment-page .setup-overview{padding:25px 20px;gap:27px}
.moment-page .moment-step h2,.moment-page .setup-overview h2{font-size:31px}
.moment-invite h3{font-size:24px}.moment-invite p{font-size:15px}
.moment-finish .feedback-card,.moment-return .return-checks,.moment-return [data-moment="M12"]{padding-inline:0}
.moment-finish .feedback-halves>section{padding:24px 18px;margin:0}
.moment-return .maintenance-row{padding:24px 18px;margin-inline:0}
.moment-page .moment-next{align-items:flex-start}.moment-page .close{padding-block:50px}
}
@media(max-width:370px){
.moment-page .wrap{width:calc(100% - 28px)}.moment-page .site-header nav{gap:12px}.moment-page .site-header .brand{font-size:20px}
.moment-nav ol{gap:0 12px}.moment-page .intro h1{font-size:38px}
.moment-page .moment-step,.moment-page .setup-overview{padding:24px 16px}
.moment-page .moment-step h2,.moment-page .setup-overview h2{font-size:28px}
}
/* Keep inherited list and mobile-header rules legible on the new chapters. */
.moment-page :is(.setup-rules-chapter,[data-moment="M06"],[data-moment="M08"],[data-moment="M13"],.team-card) .step-label>span{color:#b8caff;border-color:#b8caff}
.moment-page .team-card .benefits li,.moment-page .team-card .benefits li strong{color:#d3d7e0}
@media(max-width:680px){.moment-page .site-header nav .home-link{display:flex}.moment-page .site-header nav .nav-how{display:none}}