For septic companies

Three years is a long time.
We help them remember you.

Calls answered while you’re at the tank.
Past customers reminded when pumping comes due again.

Book a call Your first month is free.
Pumping is dueSample
  1. 3 years after the last pump-out
  2. Your business

    Hi Dana, it’s Big Pine Septic. We pumped your tank three years ago, so it’s about time again. Want us to find a day? Reply here.

  3. Dana

    Oh wow, already? Sure, sometime this month.

  4. To you · text and emailPast customer: Dana Brooks

    Dana Brooks wants a pump-out this month. You did the last one in 2023.

Sample reminder. You pick the timing and the words at setup.

The problem

A tank needs you every few years.
By then, nobody remembers your name.

The fix

We answer when it backs up.
We write when the tank is due.

Most homeowners only think about the tank when something goes wrong. When it’s time to pump again, they search online and call whoever shows up first, even if you did the last job.

How it works

From a backup call to the next pump-out.

We set it up and keep it running.

1A CALL FROM THE YARD

You’re on a pump truck. The caller still hears from you.

A slow drain or a smell in the yard makes people nervous, and they keep calling down the list. When you can’t pick up, a text goes out from your business number.

Prefer a voice on the line? An AI phone helper can take the call instead. See how this step works.

Missed calls get a reply while you’re at the tank.

A missed call on a MondaySample
  1. 10:40 am · missed call
  2. Your business

    Hi, it’s Big Pine Septic. Sorry we couldn’t pick up. What’s going on with your system?

  3. Dana

    The toilets are slow and the yard smells bad.

  4. To you · text and emailNew request: Dana Brooks

    Dana Brooks has slow toilets and a smell in the yard. Number is saved.

Sample. The text comes from your own number.

2A PRICE REQUEST

“How much to pump it?” They know it came through.

People ask for a price on your site at all hours. We let them know their request arrived, and your team gets everything they wrote.

Job with a set price? The text includes it. If not, your team sends the price. See how this step works.

No one wonders if their form went into a black hole.

A form on your siteSample
  1. Sunday · price request form
  2. Dana

    1,000 gallon tank, last pumped maybe 5 years ago. What would it cost?

  3. Your business

    Thanks Dana, we got your request. Someone from Big Pine Septic will send you a price.

  4. To you · text and emailPrice request: Dana Brooks

    1,000 gallon tank, last pumped about 5 years ago. Wants a price.

Sample request from your website.

3THE DAY BEFORE

The truck is coming. They get a heads-up.

Before the visit, we send a reminder and ask if the time still works. If it doesn’t, you hear about it before the truck rolls.

You choose when the reminder goes out. See how this step works.

You hear about changes before the truck rolls.

Visit reminderSample
  1. Day before the pump-out
  2. Your business

    Hi Dana, Big Pine Septic is coming tomorrow morning to pump your tank. Does that still work?

  3. Dana

    Yes. Gate will be open.

  4. To you · text and emailDana Brooks confirmed

    Tomorrow morning still works. Gate will be open.

Sample. You set the timing at setup.

4AFTER THE PUMP-OUT

Neighbors share a road. They can share your name too.

Homes on the same road often have tanks the same age. After a good job, we ask if they know someone who could use you, and pass the name and number to your team.

Your team decides when and how to reach out. See how this step works.

One pump-out can lead to the next one down the street.

Asking for a referralSample
  1. 2 days after the job
  2. Your business

    Thanks again, Dana. Know anyone nearby who’s due for a pump-out? Send us a name and number.

  3. Dana

    My neighbor Ray. 555-0142.

  4. To you · text and emailReferral from Dana Brooks

    Ray, 555-0142. Lives next door to Dana.

Sample message after a finished job.

5WHAT SEPTIC OWNERS ASK

Questions. Short answers.

Can I set the reminder for 3 years, or 5?
Yes. We use the date of each customer’s last pump-out and the gap you choose for your area.
My records are on paper. Can you use them?
Paper logs, a spreadsheet or an old program all work. Share what you have and we load it during setup.
Does it schedule trucks by itself?
No, not by default. The request comes to you, and you approve it first.
What does it cost?
$397 per month, with the first month free. That month starts once everything is set up. You own the website we build.
Who sets it up?
We do. You tell us your service area, your services and your rules, and we build and test it with you.
Can you show septic results?
Not yet. Every message on this page is a sample of how it would work for a septic company.

Let’s get started

Be the one who reminds them when the tank is due.
Your first month is free.

Tell us how your business works.
We help you choose the next step.

Book a call